Privacy Policy

This Privacy Policy outlines how Evergreenz Landscaping Inc. ("we", "our", or "us") collects, uses, stores, and protects your personal information. We are committed to safeguarding your privacy and ensuring that your personal data is handled in a responsible and transparent manner.

We collect personal information that you voluntarily provide to us through our contact form and quote request form. This may include your name, email address, phone number, and details about your project. We use this information solely to respond to your inquiry, provide estimates, and communicate about our services.

We do not operate a user account system, comments section, or any feature that requires registration on this website.

Our website uses a small number of cookies and browser storage technologies to provide core functionality and understand how visitors use the site.

Vercel Analytics may collect anonymised, aggregated data about page visits and interactions to help us understand site performance. No personally identifiable information is collected through analytics. This can be disabled at any time through your browser's privacy settings or by using a content blocker.

Our contact and quote forms are processed through Formspark, a third-party form handling service. Formspark may set a temporary session cookie during form submission solely to process your request. This cookie contains no personal data beyond what you voluntarily submit in the form.

Our service areas page includes an embedded Google Maps widget. When this map loads, Google may set cookies on your device subject to Google's own privacy policy. We do not control what Google collects through this embed.

We use Tawk.to for live chat support on our website. Tawk.to may set cookies to enable the chat widget, remember your conversation history, and identify returning visitors. Information you share in the chat — such as your name, email, or project details — is stored by Tawk.to on our behalf. Tawk.to's own privacy policy governs how they process this data.

We use browser local storage — not cookies — to remember minor interface preferences such as whether you have interacted with certain on-page elements. This data never leaves your device and is not transmitted to us or any third party.

We do not use advertising cookies, tracking pixels, or any third-party marketing tools. We do not run a login system, user accounts, or comment system, so no cookies related to those features are set on this website.

You can clear cookies and local storage at any time through your browser settings. Doing so will not affect your ability to use any part of this website.

Some pages on our website may include embedded content such as videos, images, maps, or social media posts from third-party websites. Embedded content behaves in the exact same way as if you had visited the originating website directly. These external websites may collect data about you, use cookies, and monitor your interaction with the embedded content. We do not control the data these third-party sites collect or how they use it.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data only with trusted service providers who help us operate our website or communicate with you — such as web hosting providers, email services, analytics tools, or form handling services. These providers are required to keep your information secure and to use it only for the services they provide to us.

Information submitted through contact forms, quote requests, or live chat may be retained for a reasonable period for customer service, record-keeping, or legal compliance unless you request its deletion. Form submissions are processed and stored by Formspark, and chat transcripts are stored by Tawk.to, both on our behalf.

You may request an exported file of the personal data we hold about you, including any information you have provided to us. You may also request that we erase any personal data we hold about you, except for data we are obligated to retain for administrative, legal, or security purposes. To request access to or deletion of your personal data, contact us at evergreenz.mgmt@gmail.com.

Your data may be processed by the third-party services we use to operate this website: Vercel (hosting), Formspark (form submissions), Tawk.to (live chat), and Google (maps and analytics). These providers may be located in other jurisdictions and your data may be transferred or stored outside of Canada, subject to the privacy laws of those regions.

Evergreenz Landscaping Inc. respects your privacy. By opting into our SMS messaging service, you agree to the following terms:

We do not sell, rent, or share your phone number with third parties for marketing purposes. We collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This data is used solely for customer service and to schedule or confirm appointments.

Messages are recurring and frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

You can opt out of receiving SMS messages at any time by texting STOP or contacting us at evergreenz.mgmt@gmail.com or (647) 366-2774. Upon unsubscribing you will receive a final confirmation message and your number will be deleted from our SMS list within 24 hours. Text HELP at any time to receive our contact information and support details.

For any privacy-related questions or requests, contact us at evergreenz.mgmt@gmail.com or (647) 366-2774.